FAQ

Quality Control: STMC,ISO9001 and ISO 14001 certification.

Warranty: 18 months calculated from the date when we delivery you the goods.

Guarantee: 1:1 Return back or refund if the quality problem is caused by our manufacturing.

Defective: All of our goods,we guarantee that our defective rate of black is within 1%, for the common models,within 0.5%, and within 3% for the color toner cartridge.

- We have professional quality control and R&D department to strictly manufacture each product .

- Ensure each product is tested before down off production line.

Strictly produced and inspected according to the standard of ISO9001 & ISO14001.

All our paper & cartridges are produced according to the highest quality standards  at highly competitive prices.  Every process is strictly monitored to ensure the best quality.

We are also STMC certified company.  Each step of production is strictly Monitored by the Quality Control Team, and there are checking spots for the key production steps to conduct a 100% inspection. 100% Post Test Printing After paper & cartridges are manufactured, they will be applied with 100% test.

Paper & cartridges with a defect will be reworked.  Post-pack Inspection Packaged will be randomly selected to perform life testing and extensive environmental test

Yes. About package details, you can discuss with our account executives. Contact us now.

Our customers are spanning Europe, America, Asia-pacific, Middle-East and Africa, who are remanufacturers, agents, distributors,school ,bank and supermarkets relating with paper & printer consumables. We try to provide the best service to our customers, neither big enterprise nor small company.

After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 3-7 days.

The samples will be sent to you via express and arrive in 3-5 days.

After price confirmation, you can require for samples to check our quality.  Free for sample to check the design and quality, as long as you afford the express freight.

You can contact any of our sales person for an order.  Please provide the details of your requirements as clear as possible.  So we can send you the offer at the first time.  For designing or further discussion, it is better to contact us with MSN messenger, Wechat, or other instant ways, in case of any delays.

We sell every paper and toner you can think of and even if you can’t find it, we’ll surely be able to get it so don’t be afraid to ask!

The most popular paper as saw in our website are thermal paper ,label paper ,copy paper and computer paper .About cartridges that we sell are for HP, Lexmark, Brother，Canon,Kyocera and Xerox laser printers, We sell compatible toner cartridges, copier toner and inks.

1) we are manufacture and can provide competitive .

2) quality satisfaction guarantee.

3) free samples offer

4) OEM and customize are available.